Frequently asked questions

Q: Does it work for TV as well? I have TV installed in my car.
A: Yes. All video functions of which your car is capable are unlocked. That means TV, DVD, DMB and even the iPhone and iPod video if it is present in your vehicle configuration. However, your car doesn't need a TV tuner installed to unlock the DVD function.

Q: Why you need the VIN code of my car for the order?
A: Each DVDInMotion software is created for one car only. Identification code helps us to create software that will perfectly suit your car.

Q: Will using this software void the warranty of my car?
A: No. You will have the option to restore the original state at any time.

Q: Do I need to reinstall the software every time I take the car to the dealer?
A: That depends. The video is unlocked in the permanent part of the system and so it is preserved even after servicing the car. However, programming new version of software for the whole car in BMW Service can restore the locked state. The solution is easy, just repeat the installation procedure and video is unlocked again!

Q: I don't know how to burn the CD / I do not have a CD burner. What can I do?
A: You can order the CD by mail. Shipping cost may vary depending on your location.

Q: I have a car workshop. Can I offer video unlocking service to my customers?
A: Yes. We are offering attractive volume discounts for our business partners.

I have more questions

If you need more information, please contact us.

Testimonials

Don't take our word for it. Here is what some of our customers are saying about DVDInMotion. We are proud of these reviews.

Well done! All unlocked thanks to you. Thank you for giving me the tools I needed to unlock the DVD in my car.Paul, 2013 Mercedes-Benz E 250 CDI

Thanks for your prompt response after purchase, my first day impression is that this software is marvelous as I expected, it worked flawlessly. Installation was smooth and everything was fine from A to Z.Nasser, 2012 BMW X3

Awesome, thanks!! Such a quick and efficient service! Followed the very simple instructions and movie's now work while driving.Robbie, 2014 BMW 125i

Thank you for the system update making it possible to view dvd's while driving. It was very easy to follow your instructions. They were well explained. Everything went well.Jeff, 2013 ML 350

I was sceptical at first but finally a product that does everything it says it does. Simplicity at it's finest. Excellent product, easy to use with clear instructions. I would highly recommend this product. Worked great!Paul, Brisbane Australia, 2012 BMW 328i

I ordered a TV fix for my 330d M Sport and it worked a treat for nearly 3 years until BMW kindly services the car updated the software and lost the fix! I went back to Lucie and this was no problem. She sent me the updated fix and sure enough all sorted and good to go. A really good customer service attitude and I can completely recommend you use these people to get the fix. You won't be disappointed! Ian, 2013 BMW 330dX

Emailing to say a big thank you for unlocking dvd in motion for my E350 Coupe. The whole process was brilliant and very easy with your instructions. Thank you for responding to lots of my questions and helping me throughout. You have made the experience very pleasant and will be recommending you to everyone! Everything works as normal with the additional benefit of dvd in motion. Certainly worth the money specially when you are receiving great customer service and paying via PayPal gives you that extra sense of security.Matthew, 2014 Mercedes-Benz E 350 Coupe