Frequently asked questions

Q: Does it work for TV as well? I have TV installed in my car.
A: Yes. All video functions of which your car is capable are unlocked. That means TV, DVD, DMB and even the iPhone and iPod video if it is present in your vehicle configuration. However, your car doesn't need a TV tuner installed to unlock the DVD function.

Q: Why you need the VIN code of my car for the order?
A: Each DVDInMotion software is created for one car only. Identification code helps us to create software that will perfectly suit your car.

Q: Will using this software void the warranty of my car?
A: No. You will have the option to restore the original state at any time.

Q: Do I need to reinstall the software every time I take the car to the dealer?
A: That depends. The video is unlocked in the permanent part of the system and so it is preserved even after servicing the car. However, programming new version of software for the whole car in BMW Service can restore the locked state. The solution is easy, just repeat the installation procedure and video is unlocked again!

Q: I don't know how to burn the CD / I do not have a CD burner. What can I do?
A: You can order the CD by mail. Shipping cost may vary depending on your location.

Q: I have a car workshop. Can I offer video unlocking service to my customers?
A: Yes. We are offering attractive volume discounts for our business partners.

I have more questions

If you need more information, please contact us.

Testimonials

Don't take our word for it. Here is what some of our customers are saying about DVDInMotion. We are proud of these reviews.

Thank you very much, this was extremely simple and quick to use and works like a charm!Gordon, 2014 BMW 335iX

Awesome, thanks!! Such a quick and efficient service! Followed the very simple instructions and movie's now work while driving.Robbie, 2014 BMW 125i

It was easy to install – very surprisingly it also allows me to play movies / music videos from my iPod as well as DVDs. Scrolling through a video library for the kids on an iPod much easier than carrying 30 dvds…Anthony, 2014 Mercedes-Benz A 45 AMG

I easily downloaded the file to a USB drive which loaded right into my car. Once the software re-booted, the option to enable the hold state of charge showed up. Thanks again for your help and the terrific product.Patrick, 2014 BMW i3 Rex

The software update worked perfectly. Many thanks for your prompt assistance, wouldn't hesitate to recommend yourselves and use your products again.Craig, 2015 Mercedes-Benz C 300 BLUETEC HYBRID

My experience with the team was quite simply first class – at first I had some issues with installation, but these were down to my own errors, not following the process as defined. The team supported me on a weekend, which was incredible, and we got it working. The system works great, no issues at all, no disruption to any of the other functions and most of all, Kids are very happy now on long journeys! – thanks so much to the team at DVD in Motion!Richard, 2015 Mercedes-Benz GLA 45 AMG

For an ML 350, an irreproachable service, simple operation, fast and well explained. If you have a problem like this was the case for me, everything is done for this one to be solved. So do not hesitate to appeal to DVD motion with confidence. Jérôme, in the center of France.