Frequently asked questions

Q: Does it work for TV as well? I have TV installed in my car.
A: Yes. All video functions of which your car is capable are unlocked. That means TV, DVD, DMB and even the iPhone and iPod video if it is present in your vehicle configuration. However, your car doesn't need a TV tuner installed to unlock the DVD function.

Q: Why you need the VIN code of my car for the order?
A: Each DVDInMotion software is created for one car only. Identification code helps us to create software that will perfectly suit your car.

Q: Will using this software void the warranty of my car?
A: No. You will have the option to restore the original state at any time.

Q: Do I need to reinstall the software every time I take the car to the dealer?
A: That depends. The video is unlocked in the permanent part of the system and so it is preserved even after servicing the car. However, programming new version of software for the whole car in BMW Service can restore the locked state. The solution is easy, just repeat the installation procedure and video is unlocked again!

Q: I don't know how to burn the CD / I do not have a CD burner. What can I do?
A: You can order the CD by mail. Shipping cost may vary depending on your location.

Q: I have a car workshop. Can I offer video unlocking service to my customers?
A: Yes. We are offering attractive volume discounts for our business partners.

I have more questions

If you need more information, please contact us.

Testimonials

Don't take our word for it. Here is what some of our customers are saying about DVDInMotion. We are proud of these reviews.

Well done! All unlocked thanks to you. Thank you for giving me the tools I needed to unlock the DVD in my car.Paul, 2013 Mercedes-Benz E 250 CDI

I just finish the upgrade on my car. I am very pleased to point that the software worked flawless and just as illustrated in the video. I can now perform all the functions the system has to offer with no limitations.Gilbert, 2013 Mercedes-Benz C 350

I easily downloaded the file to a USB drive which loaded right into my car. Once the software re-booted, the option to enable the hold state of charge showed up. Thanks again for your help and the terrific product.Patrick, 2014 BMW i3 Rex

The software update worked perfectly. Many thanks for your prompt assistance, wouldn't hesitate to recommend yourselves and use your products again.Craig, 2015 Mercedes-Benz C 300 BLUETEC HYBRID

Thank you for such an easy and perfect solution. I was quite concerned that I wouldn't be able to do it properly as technology and me don't get on normally. Everything was exactly as explained and worked perfectly straight away with no complications what so ever!Richard, 2013 Mercedes-Benz C 350

Thank you for your brilliant software and efficient service, DVD playback is now fully operational in my BMW and I now get full use of my Pro-Nav screen! Very happy customer, would definitely recommend - easy and very quick delivery including installation instructions! Ready in minutes!Adeeb, 2012 BMW 118d

The easiest and most seemless addition ever done to any of my cars, despite being more than half way around the world, the service and promptness of the business was what convinced me to go ahead with this feature. Thank you.Kyne, 2016 A 45 AMG 4MATIC