Frequently asked questions

Q: Does it work for TV as well? I have TV installed in my car.
A: Yes. All video functions of which your car is capable are unlocked. That means TV, DVD, DMB and even the iPhone and iPod video if it is present in your vehicle configuration. However, your car doesn't need a TV tuner installed to unlock the DVD function.

Q: Why you need the VIN code of my car for the order?
A: Each DVDInMotion software is created for one car only. Identification code helps us to create software that will perfectly suit your car.

Q: Will using this software void the warranty of my car?
A: No. You will have the option to restore the original state at any time.

Q: Do I need to reinstall the software every time I take the car to the dealer?
A: That depends. The video is unlocked in the permanent part of the system and so it is preserved even after servicing the car. However, programming new version of software for the whole car in BMW Service can restore the locked state. The solution is easy, just repeat the installation procedure and video is unlocked again!

Q: I don't know how to burn the CD / I do not have a CD burner. What can I do?
A: You can order the CD by mail. Shipping cost may vary depending on your location.

Q: I have a car workshop. Can I offer video unlocking service to my customers?
A: Yes. We are offering attractive volume discounts for our business partners.

I have more questions

If you need more information, please contact us.

Testimonials

Don't take our word for it. Here is what some of our customers are saying about DVDInMotion. We are proud of these reviews.

Everything is all set and worked EXACTLY the way you said it would. Thank you very much for all the support.Jamy, 2013 BMW M5

Everything works just fine! My kids thank you for cartoons on the move!Artur, 2010 BMW X5

After the installation of your software everything works really fine! I’m impressed, it’s really awesome and so easy to use!Maik, 2013 Mercedes-Benz A 250

One word: PERFECT!Luciano, 2015 Mercedes-Benz C 220 BLUETEC

Just installed in my SL550 -- couldn't have been any easier...Thanks for a great product.Mike, 2013 Mercedes-Benz SL 550

I ordered a TV fix for my 330d M Sport and it worked a treat for nearly 3 years until BMW kindly services the car updated the software and lost the fix! I went back to Lucie and this was no problem. She sent me the updated fix and sure enough all sorted and good to go. A really good customer service attitude and I can completely recommend you use these people to get the fix. You won't be disappointed! Ian, 2013 BMW 330dX

For an ML 350, an irreproachable service, simple operation, fast and well explained. If you have a problem like this was the case for me, everything is done for this one to be solved. So do not hesitate to appeal to DVD motion with confidence. Jérôme, in the center of France.