Frequently asked questions

Q: Does it work for TV as well? I have TV installed in my car.
A: Yes. All video functions of which your car is capable are unlocked. That means TV, DVD, DMB and even the iPhone and iPod video if it is present in your vehicle configuration. However, your car doesn't need a TV tuner installed to unlock the DVD function.

Q: Why you need the VIN code of my car for the order?
A: Each DVDInMotion software is created for one car only. Identification code helps us to create software that will perfectly suit your car.

Q: Will using this software void the warranty of my car?
A: No. You will have the option to restore the original state at any time.

Q: Do I need to reinstall the software every time I take the car to the dealer?
A: That depends. The video is unlocked in the permanent part of the system and so it is preserved even after servicing the car. However, programming new version of software for the whole car in BMW Service can restore the locked state. The solution is easy, just repeat the installation procedure and video is unlocked again!

Q: I don't know how to burn the CD / I do not have a CD burner. What can I do?
A: You can order the CD by mail. Shipping cost may vary depending on your location.

Q: I have a car workshop. Can I offer video unlocking service to my customers?
A: Yes. We are offering attractive volume discounts for our business partners.

I have more questions

If you need more information, please contact us.

Testimonials

Don't take our word for it. Here is what some of our customers are saying about DVDInMotion. We are proud of these reviews.

Everything is fine and works/worked brilliantly. And your customer service is excellent. I will definitely recommend this to my friends.Kiran, 2011 BMW 335i

Fantastic product! Worked like a charm. So simple and literally 2 minutes to install. I would recommend DVDinmotion to anyone.Tim, 2010 BMW 528i

Great service, I didn't expect such responsiveness over a weekend. Product worked perfectly! Many thanks.Terry, 2010 BMW 523i

Worked like a charm and I have to be honest I was very skeptical at first but it worked without a hitch. I am happy I used your product.Nav, 2014 Mercedes-Benz SL 550

Thank you and all the best to your team, from now my kids can watch cartoons while we are driving. Regardless to pricing, those are best spent money as it gave me easiest and most comfortable way to perform upgrade.Mario, 2014 BMW 320d

Many thanks to DVDinmotion for sorting out my issue. I had fantastic email response and guidance from them in relation to my unregistered sat nav system. They gave me sound advice and provided additional support to extract car data and stage managed my software upgrade for me. This is the second time I have used them, and only recommend them to others. First Class Service.Sam Mitcham UK Sept 2016

My experience with the team was quite simply first class – at first I had some issues with installation, but these were down to my own errors, not following the process as defined. The team supported me on a weekend, which was incredible, and we got it working. The system works great, no issues at all, no disruption to any of the other functions and most of all, Kids are very happy now on long journeys! – thanks so much to the team at DVD in Motion!Richard, 2015 Mercedes-Benz GLA 45 AMG